At Pasaly, we accept clothing in excellent condition—with timeless or current design—and from brands with a clear and recognizable identity.

We accept:

• Women’s, men’s, and kids’ fashion with a curated style
• Premium, aspirational, or well-positioned brands
• Timeless pieces or recent collections (ideally less than 5 years old)
• Clean items with no defects or alterations

If you're unsure whether your items qualify, please check our acceptance guidelines before sending.

We primarily reject ultra fast fashion brands and those that don’t allow for viable or sustainable resale.

We do not accept brands like: Shein, Primark, Lefties, Shana, Boohoo, Temu, among others.

These brands typically have such low original prices that their second-hand value is negligible. Additionally, their quality and durability don’t meet the standards required for a true second life.

We also reject:

• Brands that no longer exist or have no verifiable online presence
• Counterfeit items
• Brands without a clear identity or market recognition

At Pasaly, we focus on brands that bring real value, have an authentic community behind them, and align with our mission to build a conscious, high-quality circular fashion system.

Check our list of accepted brands here.

As long as the brand and size labels are intact, we’re happy to accept your items—even if the care or composition tags are missing.

Yes, the minimum is 3 items per package.
There’s no maximum—you can send as many as you like.

At Pasaly, you don’t have to worry about a thing—that’s one of the biggest benefits of selling your clothes with us.

Just organize your wardrobe, and we handle the rest: we sanitize the items, take professional photos, write product descriptions, list them on our site, manage the sales, and more.

All you have to do is send us a package—and get paid.

It’s FREE! Once you complete the selling form, we’ll send you a shipping label so you can send us your package at no cost.

No. At Pasaly, we reserve the right to exclusivity. Once we receive your items, they must not be listed on any other platforms.

At Pasaly, our item verification process ensures that every piece we receive meets the standards outlined in our selection criteria.

This includes confirming that items are in the agreed condition—free from stains, damage, or flaws—and that branded pieces are authentic.

Our priority is to guarantee transparency and integrity at every step, making sure each item lives up to our quality standards and offers a trustworthy, satisfying experience for our users.

Sending seasonal items increases your chances of selling them quickly, as they match current buyer demand.

However, you’re welcome to send summer or winter pieces year-round.

Yes, your clothes must be washed before sending if you want them to pass our quality check.

However, ironing is not required—we take care of that during our unpacking and sanitization process.

At Pasaly, there’s a minimum processing time of 7 days from the moment we receive your package.
This allows us to verify, sanitize, and prepare your items before publishing them on our website.

At Pasaly, we handle the pricing of each item—ensuring it's fair, competitive, and aligned with its true value.

We take into account:

• The original retail price (RRP)
• The brand and type of item
• Its condition and age
• Current market value on similar platforms

Our goal is to strike a balance between a quick sale and a fair profit for you. That said, we believe sellers should have some control over pricing.

If you’re not happy with the price we assign, we can adjust it by up to 15% higher or lower, based on your preference.

You’ll be paid as your items sell.

For each sale, you’ll receive an email notification with the details.

Your earnings depend on the final sale price, but in general, you can expect to recover 30% to 60% of the item’s original retail price (RRP).

Several factors influence your payout:

• Brand and category
• Condition and age
• Current market demand

For each sale, Pasaly takes care of everything: pickup, curation, photography, listing, customer service, and shipping.

Our commission is applied only after the item sells—the rest goes to you.

You can calculate an estimated payout here.

Our commission varies based on the estimated original retail price (RRP) of the item:

• Items up to €100: 30% commission (excluding VAT) + a fixed fee of €0.99
• Items over €100: 20% commission (excluding VAT) + a fixed fee of €0.99

This fee covers the full Pasaly service: pickup, curation, photography, listing, customer support, payment processing, and end-to-end logistics.

You don’t have to lift a finger—just hand over the item and get paid when it sells.

At Pasaly, we offer a full-service resale experience—so you can sell your clothes effortlessly.

The commission covers the cost of this service, including:

• Shipping and logistics
• Item evaluation
• Photography and listing
• Storage and order fulfillment
• End-of-life product handling

It also helps cover taxes and Pasaly’s operational costs.

Yes. If your items haven’t sold within 6 months, you can request their return by emailing us at sell@pasalyshop.com.

Please note that return shipping costs are your responsibility.

Items that don’t meet our selection criteria are either donated to partner organizations or sent to textile recycling if they’re no longer in wearable condition.

However, if you’d like them returned, you can request it within 3 business days of receiving your item assessment.

In that case, you’ll be responsible for the return shipping costs.

Our goal is always to give every piece a second life—whether through resale, donation, or responsible recycling.

After 6 months of storage, you’ll automatically receive an email with three options:

1. Extend the deposit for another 6 months to give your items more time to sell.
2. Donate the items.
3. Request a return, covering the shipping costs.

By sending us your clothing, you agree that your items will be listed exclusively on our platform and cannot be sold on other second-hand platforms for 6 months.

For this reason, unsold items can only be retrieved after the full deposit period has ended.