Terms and Conditions of Use
Last updated: September 23, 2025
1. General Information
In compliance with the provisions of Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the following information is provided:
-
Company name : PASALY SHOP, SL
-
NIF : ES-B75901728
-
Registered office : Carrer de la Química, 24, 08450 Llinars del Vallès (Barcelona), Spain
-
Contact email : hello@pasalyshop.com
2. Object
These conditions regulate access and use of the website www.pasalyshop.com and the contractual relationship between Pasaly, sellers, and buyers within the framework of the sale of premium circular fashion items.
Access to the site implies full and unreserved acceptance of these Terms and Conditions.
3. Conditions of Use of the Website
-
The user agrees to use the site legally, without violating the rights of third parties or causing harm to Pasaly or other users.
-
Registration on the platform requires that the data provided be truthful, complete, and up-to-date.
-
Pasaly may block or suspend accounts in the event of fraudulent use, non-compliance with regulations, or evidence of forgery.
4. Accepted Articles
Pasaly only accepts clothing from selected brands and in new or very good condition .
Not accepted:
-
No accessories or footwear.
-
Garments with strong odors, stains, missing parts or alterations.
-
Items with cut washing/composition labels.
-
Counterfeit clothing (zero tolerance).
-
Fast fashion brands whose resale is not viable (e.g.: Shein, Primark, Bershka, Pull&Bear, Lefties, among others).
Exceptions: Zara Black Label and Mango Selection are accepted , provided they are less than 5 years old and in excellent condition.
5. Sales Process
-
The seller must send a minimum of 3 items per shipment.
-
Pasaly is responsible for: collection, selection, curation, photography, publication, customer service, and complete logistics.
-
Articles received before the 15th of each month will be published on the 1st of the same month; those received after that time will be published the following month.
-
Items remain in storage for 6 months . After this period, Pasaly may return, donate, or liquidate unsold stock, unless the seller requests its return.
6. Commissions
Seller's commission
Applied to the Pasaly sales price (without buyer's commission):
-
50% off for garments with an estimated original retail price ≤ €60.
-
35% off for garments with an estimated original retail price > €60 and ≤ €200.
-
25% off garments with an estimated original retail price > €200.
This commission covers the full service offered by Pasaly.
Buyer's commission
A 15% discount is applied, already included in the final price shown on the website , to cover washing, ironing, disinfection, labeling and packaging, ensuring that all garments are ready to wear .
7. Payments
-
Payment to the seller is made on the same day of the sale to the bank account provided.
-
The seller will receive an email notification after each sale.
-
Bank details can be changed by writing to sell@pasalyshop.com , always before the settlement of new sales.
8. Purchases and Shipping
-
Buyers can add items from different sellers into a single order.
-
Pasaly is responsible for logistics management and shipping to the end customer.
-
The estimated delivery time will be indicated upon purchase.
9. Return Policy
-
Since each garment is unique, Pasaly does not accept returns .
-
To ensure purchasing confidence, all garments undergo a verification, cleaning, ironing, and professional photography process , with detailed descriptions.
10. Prices and Availability
-
Prices shown include buyer's commission (15%) and applicable VAT.
-
Items are subject to availability. Pasaly does not guarantee real-time availability if multiple users purchase the same item simultaneously.
11. Responsibility
-
Pasaly is not responsible for typographical errors, service interruptions, external attacks, or damages resulting from improper use of the website.
-
Pasaly is not responsible for any indirect losses or damages suffered by sellers or buyers.
12. Intellectual and Industrial Property
All content on the website (designs, images, logos, text, code, etc.) is the property of Pasaly or licensed third parties.
Reproduction, distribution or modification without express authorization is prohibited.
13. Data Protection
The personal data provided will be processed in accordance with current data protection regulations and the Privacy Policy available on the website.
14. Modification of the Terms
Pasaly reserves the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on the website.
15. Applicable Law and Jurisdiction
These Terms and Conditions are governed by Spanish law.
For any dispute, the parties shall submit to the Courts and Tribunals of Barcelona , unless consumer regulations establish another applicable jurisdiction.
16. Right of withdrawal
In accordance with current consumer and user legislation, the buyer has a general period of 14 calendar days to exercise the right of withdrawal in contracts concluded remotely.
However, this right does not apply in Pasaly for the following reasons:
-
Pursuant to Article 103 of the LGDCU, the right of withdrawal does not apply to contracts that refer to goods made according to the consumer's specifications, clearly personalized, or that by their nature cannot be returned or may deteriorate quickly .
-
At Pasaly, each garment is unique, secondhand, and individually selected , so returns are not accepted once the purchase has been made.
With the aim of guaranteeing buyer confidence, Pasaly:
-
All garments undergo a premium verification, disinfection, ironing and curing process .
-
Photographs and detailed descriptions are included to accurately reflect the product's condition prior to sale.
17. Contact
For legal inquiries or questions related to these Terms and Conditions, you can write to us at: hello@pasalyshop.com