Shipping & Returns
Shipping zones
We currently ship to:
- Spain (Peninsula)
- Balearic Islands
- European Union countries, divided into two shipping zones:
- EU I: Portugal, France, Belgium, Netherlands, Luxembourg, Italy
- EU II: Germany, Austria
Shipping costs & delivery times
Spain (Peninsula)
Standard shipping (2–5 business days): €4.95
Express shipping (1–4 business days): €9.50
Balearic Islands
Standard shipping (2–5 business days): €5.95
Express shipping (1–4 business days): €14.00
European Union
Shipping costs depend on the destination country and delivery method selected at checkout.
EU I (Portugal, France, Belgium, Netherlands, Luxembourg, Italy)
Pickup point delivery (InPost lockers) – approximately 2–7 business days: €6.50
Home delivery – delivery time varies depending on the courier selected.
EU II (Germany, Austria)
Pickup point delivery (InPost lockers) – approximately 2–7 business days €11.50
Home delivery – delivery time varies depending on the courier selected.
The exact shipping cost and estimated delivery time will always be displayed at checkout before completing the purchase.
Additional information
The final shipping cost is always shown before confirming the order.
All orders are shipped in one single Pasaly parcel, carefully prepared and quality-checked by our team.
Tracking is included with every shipment.
Delivery times are estimates and may vary depending on courier operations and destination.
Once the parcel has been handed to the carrier, delivery times are managed by the courier.
For any shipping-related questions, our team will be happy to help.