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Shipping & Returns

Shipping zones

We currently ship to:

  • Spain (Peninsula)
  • Balearic Islands
  • European Union countries, divided into two shipping zones:
    • EU I: Portugal, France, Belgium, Netherlands, Luxembourg, Italy
    • EU II: Germany, Austria

 

Shipping costs & delivery times

Spain (Peninsula)

Standard shipping (2–5 business days): €4.95

Express shipping (1–4 business days): €9.50

Balearic Islands

Standard shipping (2–5 business days): €5.95

Express shipping (1–4 business days): €14.00

European Union

Shipping costs depend on the destination country and delivery method selected at checkout.

EU I (Portugal, France, Belgium, Netherlands, Luxembourg, Italy)

Pickup point delivery (InPost lockers) – approximately 2–7 business days: €6.50

Home delivery – delivery time varies depending on the courier selected.

EU II (Germany, Austria)

Pickup point delivery (InPost lockers) – approximately 2–7 business days €11.50

Home delivery – delivery time varies depending on the courier selected.

The exact shipping cost and estimated delivery time will always be displayed at checkout before completing the purchase.

 

Additional information

The final shipping cost is always shown before confirming the order.

All orders are shipped in one single Pasaly parcel, carefully prepared and quality-checked by our team.

Tracking is included with every shipment.

Delivery times are estimates and may vary depending on courier operations and destination.

Once the parcel has been handed to the carrier, delivery times are managed by the courier.

For any shipping-related questions, our team will be happy to help.