1. General Information

In compliance with the provisions of Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the following information is provided:

• Company name : PASALY SHOP, SL

• NIF : ES-B75901728

• Registered office : Carrer de la Química, 24, 08450 Llinars del Vallès (Barcelona), Spain

• Contact email : hello@pasalyshop.com

2. Object

These terms and conditions govern access to and use of the website www.pasalyshop.com and the contractual relationship between Pasaly, the sellers and the buyers within the framework of the purchase and sale of premium circular fashion items.

Access to the site implies full and unreserved acceptance of these Terms and Conditions.

3. Website Terms of Use

• The user agrees to use the site legally, without infringing the rights of third parties or causing harm to Pasaly or other users.

• Registration on the platform requires that the data provided be truthful, complete and up-to-date.

• Pasaly may block or suspend accounts in case of fraudulent use, non-compliance with rules, or indications of forgery.

4. Accepted Articles

Pasaly only accepts clothing from selected brands and in new or very good condition.

The following are not accepted:

• Accessories and footwear.

• Garments with strong odors, stains, missing parts, or alterations.

• Items with cut washing/composition labels.
  

• Counterfeit clothing (zero tolerance).

• Fast fashion brands whose resale is not viable (e.g., Shein, Primark, Bershka, Pull&Bear, Lefties, among others).

Exceptions: Zara Black Label and Mango Selection items are accepted , provided they are less than 5 years old and in excellent condition.

5. Sales Process

1. The seller must send a minimum of 3 items per shipment.

2. Pasaly handles: collection, selection, curation, photography, publication, customer service, and complete logistics.

3. Articles received before the 15th of each month will be published on the 1st of the same month; those received after will be published the following month.

4. The items remain in storage for 6 months . After this period, Pasaly may return, donate or liquidate the unsold stock, unless the seller requests its return.

5. In the event that an item is sold and subsequently returned by the buyer within the allowed period, the item will be made available again on consignment within the original period.

6. Commissions

Seller's commission

It is applied to the Pasaly selling price (excluding buyer's commission):

• 50% off for items with an estimated original retail price ≤ €60.

• 35% off for garments with an estimated original retail price > €60 and ≤ €200.

• 25% off for items with an estimated original retail price > €200.

This commission covers the full service offered by Pasaly.

Buyer's commission

A 15% surcharge is already included in the final price shown on the website , intended to cover washing, ironing, disinfection, labeling and packaging, ensuring that all garments are ready to wear.

7. Payments

Payment to the seller will be made once the return period available to the buyer has ended (currently 7 calendar days from receipt of the order) and the sale has been confirmed as final.
Once confirmed, Pasaly will deposit the corresponding amount into the provided bank account and notify you of the transaction by email.

8. Purchases and Shipping

• Buyers can add items from different sellers in a single order.

• Pasaly handles logistics management and shipping to the end customer.

• The estimated delivery time will be indicated when making the purchase.

Delivery times and applicable costs are shown on the Shipping and Returns page.

9. Returns Policy

Buyers have a period of 7 calendar days from receipt of the order to request a return through the portal enabled in their user account.

To accept the return, the item must be returned in the same condition in which it was sent, with no signs of use and with the Pasaly tag intact.

The cost of return shipping may vary depending on the buyer's location and will be communicated during the return approval process.

Once the garment has been received and verified, the refund will be processed according to the conditions published on the Shipping and Returns page.

10. Prices and Availability

• Prices shown include buyer's commission (15%) and applicable VAT.

• Items are subject to availability. Pasaly does not guarantee real-time availability if multiple users purchase the same item simultaneously.

11. Responsibility

• Pasaly is not responsible for typographical errors, service interruptions, external attacks, or damages resulting from misuse of the website.

• Pasaly is not responsible for indirect losses or damages suffered by sellers or buyers.

12. Intellectual and Industrial Property

All website content (designs, images, logos, texts, code, etc.) is the property of Pasaly or licensed third parties.
Reproduction, distribution or modification without express authorization is prohibited.

13. Data Protection

The personal data provided will be processed in accordance with current data protection regulations and as established in the Privacy Policy available on the website.

14. Modification of the Terms

Pasaly reserves the right to modify these Terms and Conditions at any time. Changes will be effective upon publication on the website.

15. Applicable Law and Jurisdiction

These Terms and Conditions are governed by Spanish law.

For any dispute, the parties will submit to the Courts and Tribunals of Barcelona , unless consumer regulations establish another applicable jurisdiction.

16. Right of withdrawal

In accordance with current regulations, the buyer has a general period of 14 calendar days to exercise the right of withdrawal in purchases made remotely.

However, and by virtue of article 103 of the LGDCU, this right does not apply to used and unique goods whose nature means that they may deteriorate quickly and cannot be returned in the same condition in which they were delivered.

Notwithstanding the foregoing, Pasaly voluntarily offers a 7-day returns policy , detailed in the "Returns Policy" section, which governs the applicable procedure, conditions and costs.

17. Contact

For legal inquiries or inquiries related to these Terms and Conditions, you can write to us at: hello@pasalyshop.com